Terms of Use — Family Errands Mobile App

Applies to Users who registered on or after 17.10.2026. From 02.11.2026 it applies to all Users. Previous edition

Effective from 17.October.2026

Welcome to Family Errands!

At Family Errands We specialize in creating modern programs and tools tailored to help You navigate life’s challenges and streamline everyday affairs, making Your daily life more convenient.

Whether You’re managing personal affairs, coordinating plans with Your family, or staying on top of important events, Our Application is here to make it easier.

From organizing Your to-do lists and tracking reminders to celebrating milestones like birthdays and holidays, Our tools are designed for everyone who values efficiency and staying connected.

A key Feature of the Application is the ability to share Your affairs, calendars with events, and important reminders with Your Family members, fostering collaboration and ensuring everyone stays organized and connected together.

Before using Our Application, We recommend that You read these Terms of use to ensure transparency, a clear understanding of the terms of interaction with the Application, and to make the most effective use of the Features provided to You.

Got questions or need a helping hand? Our friendly support team is just an email away – check out section 20 to find Our email address and let Us know how We can assist!

Our Privacy Policy is an integral part of these Terms of use. All provisions outlined in the Privacy Policy automatically apply when using the Application. By using the Application, You confirm that You have reviewed and accepted Our Privacy Policy, which is available at the following link https://plainandsimplesolution.com/family-errands/privacy-policy/.

If You do not agree with these Terms of use, the Privacy Policy, or any part thereof, please refrain from using the Application.

1. For Your convenience, We use the following terms:

"Terms of use" – this document, available at the following link: https://plainandsimplesolution.com/family-errands/terms-of-use/ (hereinafter referred to as "Terms of use", "Terms").

"Company" – DUBYCH SINGLE MEMBER P.C., legal address: Argous 107, 21100, Nafplio, Peloponnissos, Greece, individual tax identification number (AFM): 802428980 (hereinafter referred to as "Company", "We", "Us", "Our").

"Application" – product developed by the Company, specifically the application “Family Errands”, accessible to download on Google Play at the following link: https://play.google.com/store/apps/details?id=com.plainandsimplesolution.familyerrands and on the App Store at the following link: https://apps.apple.com/app/id6818550527 (hereinafter referred to as “Application” “Family Errands”).

"User" – any individual who creates an Account through the Application, whether as the Head of the Family or as a Family member (hereinafter referred to as "User", "You", "Your").

"Head of the Family" – a User who creates an Account and subscribes to the Application and holds administrative privileges of his / her Family. This includes generating unique codes to invite individuals to join his / her Family as Family members.

"Family member" – a User who creates an Account and joins an existing Family using a unique code provided to him / her by the Head of the Family.

"Family" – a group of individuals created within the Application by the Head of the Family, consisting of up to 5 (five) Users, including the Head of the Family and up to 4 (four) Family members.

"Account" – an electronic profile accessible to the User through the Application, identified through the User's Google account or Apple Account. The Account allows the User to utilize the Features available on the Application.

"Features" – the tools, functionalities, and services made available to Users through the Application, designed to enhance organization, coordination, and overall convenience in managing daily affairs and events.

"Content" – any materials, information, media, or intellectual property presented on the Application. This includes, but is not limited to, text, images, graphics, videos, audio files, and any content posted on the Application.

"Personal Data" – any information relating to an identified or identifiable natural person, which can be used to identify that person (hereinafter referred to as "Personal Data", "Data").

Terms and definitions not specified in this section 1 of the Terms shall be interpreted in accordance with the applicable laws of Greece, and in the absence of such, in their commonly accepted meaning.

2. Access to the Application

The use of the Application is at the User's own risk and discretion.

Users are granted access to the Application and its Content for the purpose of utilizing its functionalities in accordance with these Terms.

Subject to Your compliance with these Terms and applicable laws, the Company grants You a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access the Application for Your internal personal purposes. This license allows You to use the Application and its Content within the scope defined and limited by these Terms, and does not permit You to reproduce, duplicate, copy, modify, sell, or otherwise exploit any portion of the Application and/or Content without the prior express written consent of the Company. All rights not expressly granted in these Terms are reserved by the Company.

If You have installed the Application from the App Store, Your license to use the Application is also governed by Apple's Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/). These Terms apply in addition to that agreement and govern Your Account, the Features and Your subscription.

Access to and use of the Application are contingent upon meeting certain eligibility criteria outlined in this section. By accessing or using the Application and its Content, You affirm that You meet the following eligibility requirements:

acceptance of terms: by accessing or using the Application, You acknowledge and agree to abide by these Terms and any other policies or guidelines referenced herein. If You do not agree with any provision of these Terms, You may not access or use the Application,
age requirement: access to the Application and its Content is intended for individuals who are at least 16 years old, or the applicable age of consent for Data processing as per local legislation in Your jurisdiction, but not lower than 13 years of age. Users below this age are considered minors and must obtain parental or guardian consent to use the Application and its Content,
compliance with laws: You must comply with all applicable laws, rules, and regulations governing Your use of the Application, including, but not limited to, those related to privacy, data protection, intellectual property, and online conduct,
use of Data and information: You acknowledge and agree that We may collect, store, and use certain information about You in accordance with Our Privacy Policy. This may include Personal Data provided by You or automatically collected through Your use of the Application. You consent to the collection, storage, and use of Your Data as described in the Privacy Policy,
restricted activities: You are prohibited from engaging in any activities that violate these Terms, infringe upon the rights of others, or are unlawful, fraudulent, or abusive in nature,
prohibited Users: You are not permitted to access or use the Application if You have been previously banned or suspended from using the Application or if You are located in a country or region that is subject to trade sanctions or other restrictions imposed by applicable laws or regulations.

Failure to meet any of these eligibility requirements may result in the termination or suspension of Your access to the Application. We reserve the right to verify Your eligibility at any time and to take appropriate action, including but not limited to requesting additional information or documentation, to ensure compliance with these requirements.

3. About the Application and its functionality. Procedure for the provision of Features

Account registration. To gain access to the functionalities of the Application, Users must create an Account. The registration process is simple and can be completed in a few steps:

acceptance of the Terms and Privacy Policy: before completing the Account registration, Users must read and agree to Our Terms of use and Privacy Policy. Additionally, Users can opt in to receive marketing communications from the Application. You can manage Your preferences at any time in the settings of the Application,
quick sign-up: to register Your Account, all You need to do is use Your Google account or Your Apple Account (Sign in with Apple) for a quick and straightforward sign-up process. During registration, You will be prompted to log in with the credentials of the account You have chosen,
providing basic information: during registration, Users are asked to provide their name and an avatar. While We offer a selection of default avatars for Your convenience, You are also free to upload any photo of Your choice. This streamlined process ensures that You can start using the Application right away with minimal effort. Later, while using the Application, You may also add images to Your records, for example a photo for a birthday record or photos of a celebration.

By registering for an Account, You willingly consent to the processing of Your Personal Data and unequivocally agree to abide by these Terms and the Privacy Policy.

If You have any questions or encounter issues with Your Account registration, please contact Us using the following email address: family-errands@plainandsimplesolution.com. Our support team is always ready to help!

While registering Your Account, You will first be given a free trial period during which You can explore and experience all the Application’s Features without any charge. Once the trial period ends You will need to complete one of the following steps to access the Application's Features:

become a Head of the Family: once the trial period ends, if You decide to continue using the Application, You will need to choose a subscription plan that best suits Your needs. You can opt for either a monthly or a yearly plan. Once You’ve made Your selection, proceed with the payment to activate Your subscription and gain access to all functionalities of the Application. The Head of the Family can invite up to 4 (four) individuals to join the created Family and become a Family member for free.
become a Family member: after the trial ends, if a Family has already been created by the Head of the Family, You can join it easily by entering a unique access code shared with You by the Head of the Family. Once You receive the code, simply enter it on the joining screen of the Application, and You'll instantly become a Family member. The Head of the Family may also send You an invitation link instead of the code itself: following the link brings You to the Application and fills the code in for You on the joining screen, where You confirm joining Yourself. This allows access to the Application’s Features without the need to purchase a separate subscription, while it has already been paid by the Head of the Family.

While serving as the Head of the Family within the Application, You may join another Family, but You cannot belong to two Families at the same time. A Family member may leave his / her Family at any time and then join another one. The Head of the Family cannot simply leave. While the Family has an active subscription or trial period, the Head of the Family can join another Family only after removing all the other members from his / her own Family. If the Family has neither an active subscription nor a trial period, the Head of the Family may join another Family directly, after a warning in the Application, and his / her Family is then dissolved. In both cases, the members who are removed or whose Family is dissolved lose access to everything that was shared within that Family, each of them continues in a Family of their own, and the records they own remain theirs.

Promo codes. Occasionally, the Application may distribute promo codes as gifts. Promo codes can currently be redeemed only in the Application installed from Google Play. Each promo code grants a specific number of free days of using the Application and its paid Features. Promo codes are subject to the following conditions:

only Users who have never purchased the subscription are eligible to redeem a promo code,
a promo code may be delivered electronically (e.g., to the User’s email address provided during Account registration) or distributed offline (e.g., via printed coupons, partner events, or other promotional channels),
to redeem the promo code, the User must enter it through either the Google Play interface (Play Market) or directly within the Application’s in-app redemption screen, if the User’s Account holds an active subscription at the time of redemption, Google Play (or the in-app mechanism) will reject the promo code,
promo codes cannot be exchanged for cash, and they cannot be combined with any other offer or discount.

Promo codes are intended for one‐time, personal use only; to ensure fair access and protect Our promotional programs, promo codes may never be sold, transferred, shared, or otherwise distributed to anyone other than the original recipient. Unauthorized sharing or use of a promo code will be treated as a breach of these Terms.

By redeeming a promo code, the User acknowledges and accepts these conditions in full. For details on how promo code redemption affects subscription charges, please refer to Section 4 (Payments and Refunds).

On the Application, You have the option to delete Your Account through the Account settings. Alternatively, You may request Account deletion by contacting Us at family-errands@plainandsimplesolution.com. Upon deletion of Your Account, Your Personal Data will be removed from Our systems.

Please be aware that deleting Your Account will not automatically cancel Your subscription. To cancel the subscription, You must do so in the store where You purchased it — Google Play or the App Store — at least 24 hours before the end of the current billing period.

After Account deletion, all Your affairs and events, including those shared with Family members, will be permanently removed. Data recovery after Account deletion is not possible. If You are the Head of the Family, the Family will be disbanded.

Application tabs and functionalities. The Application provides You with various tabs, each offering different Features to enhance Your experience. Using Our Application You can easily manage Your Family affairs, shopping lists, notes, birthdays and other important dates, and set-up important reminders. Each tab is designed to make it simple to create, track, and stay on top of activities, ensuring everything You need is conveniently accessible in one place.

Created affairs can be assigned to specific Family members or to all Family members, depending on Your preferences, allowing for seamless collaboration and progress tracking. Whether completing those affairs individually or working together as a Family, the Application ensures that everyone stays organized and informed.

The User who creates an affair has the ability to divide it into smaller affairs, assign specific parts of it to individual Family members, and decide which Family members the affair is shared with. Family members the affair is shared with can view and edit it. An affair can also be transferred to another Family member, in which case it becomes theirs and the User who transferred it no longer has access to it. This ensures effective collaboration within the Family. Additionally, Family members have the option to decline affairs if they are unable or unwilling to complete them, ensuring flexibility and mutual understanding within the Family.

Affairs can include reminders with a specific date and time, ensuring that nothing is overlooked. These reminders can be set to appear on the User device lock screen for quick access and visibility.

Additionally, You can use informative widgets on Your device home screen, allowing You to quickly access affair and event information without opening the Application.

For added convenience, location-based reminders can also be enabled, notifying User when he / she is near a place related to the affair, such as a store or an appointment location. The User's device compares its current coordinates with the places associated with active reminders. If a match is identified, the corresponding reminder is triggered. The current coordinates are discarded immediately after such a comparison.

Rest assured, the security and privacy of Your Data are Our top priority. The current coordinates of Your device are used only locally on Your device — to trigger reminders and to show where You are on the map while You choose a place: they are not transmitted to Our servers, are not stored in any persistent local database, and are not shared with Family members, who cannot view or access Your location. The place You assign to a record — its coordinates, the radius and the name — is different: it is part of the content of that record, it is stored on Our servers like the rest of Your content, and, if You share the record, it becomes available to the Family members You have selected. To show You the map and to help You find a place, the Application uses the map service of Your device's platform (Google Maps on Android, Apple Maps on iPhone), as described in the Privacy Policy. On Android, the Application includes Google Maps features and content, and use of Google Maps features and content is subject to the then-current versions of the Google Maps End User Additional Terms of Service (https://maps.google.com/help/terms_maps/) and the Google Privacy Policy (https://policies.google.com/privacy).

Furthermore, the Application will not determine or use location coordinates unless there is an active reminder requiring location-based Data or You open the map to choose a place. The integrity and confidentiality of the User’s information are paramount, and the Application takes all necessary measures to uphold these principles.

In the settings of the Application, Users can customize their experience by choosing between dark and light mode, as well as selecting their preferred language. These Features enhance usability, making the Application more personalized.

All Your Data is transmitted through and stored on Our servers. This allows You to continue using the Application on any of Your devices signed in to the same Account, and it means that if You lose access to a device, Your Data remains available to You after You sign in on another one.

Deleted records are moved to the Bin, where they remain until they are deleted permanently — either by the User, or automatically after the retention period chosen in the settings. Until then the User can restore them. Records shared with Family members are removed for everyone when their owner deletes them, and restored for everyone if the owner restores them.

Users also have the option to voluntarily subscribe to receive news and updates from the Application. This ensures that You stay informed about the latest Features, improvements, and announcements from the Application.

Please be advised that, regardless of Your subscription preferences, Uou may still receive essential notifications concerning technical maintenance, service interruptions, or other critical operational matters that may affect Your experience with the Application. We prioritize Your seamless experience and strive to keep You informed about any circumstances that could impact Your access to the Application.

If at any point Users no longer wish to receive these updates, they can easily unsubscribe directly from the settings of the Application. This Feature is entirely optional, giving Users full control over the notifications they receive and ensuring a personalized experience.

In the settings of the Application, Users have full control over notifications. They can choose whether or not to allow the Application to send them notifications and set their preferred times for receiving reminders. Additionally, the Application offers a notification history feature, where Users can decide how long notifications are stored; actions of other Family members are recorded in the history even when the corresponding notifications are switched off. This ensures a personalized and convenient experience, allowing Users to manage notifications according to their preferences.

With the Application, everything You need to manage Your daily affairs and events is just a tap away!

4. Payments and refunds

When a User chooses to purchase a subscription rather than joining an existing Family, the subscription fee will be charged automatically.

Users have the flexibility to select from two subscription options: a monthly plan or an annual plan, allowing them to access the Application's Features in a way that best suits their needs and preferences.

Subscription payments in the Application are processed exclusively by the store from which You installed the Application: Google Play, using Your Google Payments profile, or the App Store, using the payment method linked to Your Apple Account. For more details, please visit the Google Play Terms or the Apple Media Services Terms and Conditions.

This means that all transactions, including subscription management, are handled securely by the payment system of that store. As a result, We do not have access to any of Your personal payment information, such as account numbers or billing details. All payment processing and security are managed directly by Google Play or Apple, ensuring that Your payment Data remains confidential.

Subscription fees are automatically charged by the store at the beginning of each billing period (monthly or yearly, depending on Your selected subscription plan). Payments may be processed no earlier than 24 (twenty-four) hours before the start of the billing period.

A subscription is linked to Your Account and not to a particular device or store: once purchased in either store, it gives access to the paid Features on all Your devices, including those running on the other platform, and to the members of Your Family. Switching between the monthly and the yearly plan, renewal and cancellation are done in the store where the subscription was purchased and follow the rules of that store; in the App Store, for example, a switch from the monthly to the yearly plan takes effect immediately and the unused part of the monthly period is refunded proportionally, while a switch from the yearly to the monthly plan takes effect from the next renewal. Subscriptions purchased in the App Store are not shared through Apple's Family Sharing, because the Family in the Application is managed by the Application itself, as described in section 3.

If a User redeems a promo code (as described in Section 3), Google Play will automatically apply the corresponding free-access period.

By redeeming the code, the User is immediately enrolled in a paid subscription plan — however, no payment is charged during the promo period. The duration of this free period is the number of free days granted by that promo code.

To avoid being charged, the User must manually cancel the subscription via Google Play before the promo period expires.

If the subscription is not canceled in time, Google Play will automatically charge the User the full cost of the subscription once the free-access period ends.

Free trial. New Users of the Application are offered a trial period upon registering an Account. This trial period is designed to let You fully explore and test all the Features of the Application at no cost. If You decide to continue using the Application after the trial period, You will need to select a subscription plan and provide a payment.

If You do not choose a subscription plan by the end of the trial period, the Application will simply be locked, and no payment will be processed. You can then visit the subscription page, choose a plan, make the payment, and resume using the Application's Features, or join an existing Family as a Family member. Once per Account, the Application may also offer You an additional trial period free of charge; when it ends, the same rules apply.

A subscription is required only for the Users who wish to create their own Family and invite others to join their Family as Family members. Once the subscription is purchased, the Head of the Family is responsible for renewing it when it expires to maintain Family members' access to the Application's Features.

If, for any reason, the subscription is not renewed by the Head of the Family – such as cancellation, insufficient funds, or other issues – all Family members will see a prompt in the Application allowing any Family member to select and purchase a subscription plan. Once the subscription is successfully renewed by any member of the Family, full access to the Application’s Features will be restored for everyone within the Family. This ensures seamless continuity and allows any Family member to take responsibility for maintaining the Family’s subscription.

If the Head of the Family, who originally purchased the subscription, decides to leave the Family, he / she is presented with two options:

The Head of the Family may remove all members from the Family.
The Head of the Family may choose to delete his / her Account. In such a case, the Family will also be removed. All Family members will be notified that the Family has been removed, and the Application will offer them to purchase a new subscription. However, the Family will not be automatically reinstated, and the new subscription purchaser will need to manually re-invite the members to create a new Family.

Refund of payment.
The Application cannot cancel a subscription itself: subscriptions are cancelled in the store where they were purchased, and the Application may only take You to the corresponding page of that store. However, for new Users, a trial period is available, giving You the opportunity to explore and experience the full range of Features without committing to a subscription right away. During the trial period, You can assess the Application and decide whether it meets Your needs.

If You choose not to continue with the subscription after the trial period, no payment will be processed, and the Application will simply be locked. To continue using the Application, You will need to select a subscription plan and make the necessary payment.

Please note that We do not process payments and therefore do not provide refunds of payment Ourselves. All payment-related inquiries or issues, including refunds, must be directed to the store where the purchase was made. To learn more about Your rights regarding withdrawal, cancellation, or refund of purchases from Google Play, please review Google’s General Terms and Conditions and the Google Play Refund Policy. Except where explicitly stated in the Google Play Refund Policy, all sales of products from Google Play are final and are not eligible for returns, exchanges, or refunds. Purchases from the App Store are made through Apple, and Your rights regarding withdrawal, cancellation, or refund of such purchases, including any statutory right of withdrawal in Your country, are governed by the Apple Media Services Terms and Conditions; refunds can be requested from Apple at https://reportaproblem.apple.com.

5. Updates to the Application

The Company reserves the right to change, add or remove significant Features and Content of the Application, which will be notified to Users at least 15 (fifteen) days in advance. If the User does not agree with the updates, he / she may refuse the Features and these Terms; where an update negatively affects the User's access to or use of the Application in a way that is not minor, the User may do so free of charge within 30 (thirty) days of receiving the notification or of the moment the update is made, whichever is later. This notification applies only to updates that substantially affect the functionality or the User’s experience within the Application.

Updates may include upgrades or improvements to existing Features, as well as the introduction of new Features that may improve the Users' experience.

The Company also reserves the right to address and correct bugs and technical issues on the Application. During the process of fixing bugs and maintaining the Application, the Company may temporarily restrict or modify certain functionalities. The duration of such restrictions will be determined by the Company based on the time required for corrections and bug fixes.

Users acknowledge and accept that the Company is not obligated to provide advance notice of such changes provided while correcting bugs and technical issues on the Application. Continued use of the Application after any updates constitutes automatic acceptance of the Terms.

6. Restrictions on the use of the Application and obligations of Users

By using the Application, the User acknowledges that he / she has read and understood the Terms and will not use the Application for any purposes prohibited by the Terms or applicable legislation.

The User is obligated to:

occasionally independently review the Terms and Privacy Policy,
adhere to the provisions of the Terms and comply with the lawful rights and interests of the Company,
provide only truthful and up-to-date information,
refrain from using information about the Company, its contact details, and all Content contained on the Application for malicious or unlawful purposes,
not copy, reproduce, modify, distribute, display, publish, upload, transmit, sell, or otherwise distribute or use the software of the Application in any form,
refrain from actions that may infringe upon the Company's copyrights, trademark rights, patents, commercial designs, industrial models, and other intellectual property rights,
not create or use bots or automated scripts for illegal or harmful purposes,
abstain from actions aimed at abusing the Application, including but not limited to the use of harmful software or technologies, or any other data containing malicious code, spam, etc., and refrain from actions aimed at destabilizing the Application's operation,
refrain from attempting to gain unauthorized access or interfere with the proper functioning of the Application, including bypassing security measures, interfering with the Application's operation, hacking, or otherwise disrupting the normal operation of the Application,
refrain from actions that impose or may impose (as determined by the Company at its discretion) undue or disproportionately large loads on the Application's infrastructure,
not use automated programs to access Application information,
not use the Application and Content for phishing and fraud,
not engage in any actions that violate the Company's recommendations and policies, use viruses, or any other computer codes, files, or programs designed or intended to interfere with, damage, limit, or interfere with the operation of any software, equipment, or telecommunications equipment, or to damage or gain unauthorized access to any system, data, or other information of the Company or any third party,
not decompile, disassemble, reverse engineer, or otherwise attempt to obtain any code of the Application or ideas or algorithms of any part of the Application,
not disparage, damage the reputation, or otherwise harm, in Our understanding, Us and / or the Application,
not menace, threaten, defraud or harass any person (including other Users) or cause damage or injury to any person or property,
not use or attempt to use the Application to upload, download, stream, transmit, copy or store any information, data, or materials, or engage or assist in any activity that may: (i) infringe the intellectual property rights or other rights of any third party; (ii) contain any unlawful, harmful, threatening, abusive, defamatory or otherwise objectionable material of any kind, (iii) harm or attempt to harm others; (iv) have the potential to incite or produce conduct that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, libelous, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, religiously or sexually discriminatory or otherwise objectionable; (v) assist any fraud, deception, or theft,
not attempt to probe, scan, or test the vulnerability of the Application, or any associated system or network, or breach security or authentication measures without proper authorization,
not use the Application for anything other than private, personal, family or household use (such as reselling, remarketing, transferring, sharing or receiving any charge or other benefit for the use of the Application),
not post or transmit any information or software containing a virus, “cancelbot”, “Trojan horse”, “worm” or other harmful or disruptive component or committing any act which may compromise the security of Your Internet host in any way (including analyzing or penetrating a host’s security mechanisms),
otherwise infringe the Terms, requirements of laws and regulations, rights and freedoms of third parties,
not sell, transfer, share, or otherwise distribute any promo code received from the Application or through any promotional channel chosen by the Company to any Third Party.

Users are strictly prohibited from using the Application for any unlawful or unauthorized purposes. Users agree not to engage in any of the following prohibited activities: (1) accessing the Application in a manner that violates any applicable laws or regulations; (2) submitting false, misleading, or fraudulent information or content; (3) engaging in or inciting harmful behavior, whether online or offline, including harassment, abuse, or threats against others; (4) impersonating any person or entity or falsely representing affiliation with any person or entity; (5) uploading, transmitting, or distributing viruses, malware, or any other malicious software intended to harm or disrupt the Application's Features, systems, or users' devices; (6) sharing sensitive information, such as bank details or passwords, is done at Your own risk, and We strongly advise against doing so for Your safety and security; (7) engaging in any activities that violate the rights of others, including but not limited to defamation, infringement of privacy, or other reputational harm; (8) communicating disrespectfully with others, including bullying or doxing, as well as engaging in hate speech, racism, sexism, and other forms of discrimination based on race, ethnicity, gender, or sexual orientation, is strictly prohibited; (9) using the Application for illegal financial activities, including money laundering, fraud, or the transfer of illicit funds; (10) engaging in deceptive practices, such as manipulating the Application for personal gain, spamming harmful links, or creating mass accounts; (11) sharing content containing nudity, sexual content, or explicit sexual desires; (12) sharing content that contains gore, depictions of violence, or advocacy for self-harm, whether against humans or animals. The Application may intervene in cases where there is a credible risk of imminent harm; (13) encouraging or enabling others to violate these Terms, either by sharing methods, instructions, or by facilitating any prohibited activities.

Provided that the Company detects facts of unlawful use of the Application, as well as other facts of violations that contradict the Terms, the Company may take measures to restrict the User's access to the Application. The User will be informed of the reason for his/her restriction, and he/she will have the right to appeal this restriction by contacting Us at the specified email address.

Users are responsible for maintaining the confidentiality of their login credentials and for any activity conducted through their Account. Users must immediately notify the Company of any unauthorized access to their Account or any breach of security.

Users agree that any content they upload, share, or transmit on the Application will not contain offensive or inappropriate material, and will not infringe upon the rights of third parties, including but not limited to intellectual property rights, privacy rights, or publicity rights.

Users also agree to maintain the accuracy and truthfulness of any information provided on the Application, ensuring that such information is up-to-date and not misleading. Failure to do so may result in restricted access or termination of the User’s Account.

Users may not manipulate, evade, or misuse the payment systems in any way, including attempting to avoid fees or circumvent the Application’s terms.

Users are encouraged to report any misuse of the Application or violations of these Terms. The Company may take appropriate actions, such as investigating incidents or suspending or terminating access for Users who breach these Terms. In cases of serious violations, the Company reserves the right to notify relevant authorities and pursue legal action if necessary.

To report an issue, Users can contact the Company directly via email address: family-errands@plainandsimplesolution.com. Reports will be handled with care, and appropriate measures will be taken to ensure a safe and respectful environment for Users. The Company is committed to maintaining a supportive and positive space for everyone.

In the event of a dispute between Users, the Company may choose to assist in mediating the issue but holds no formal responsibility for resolving disputes between Users. Users are encouraged to report disputes in good faith to the Company via email address: family-errands@plainandsimplesolution.com.

Furthermore, Users are expected to use the Application in a manner that upholds community standards, showing respect for other users, and refraining from any actions that would negatively impact the User’s experience or the integrity of the Application.

We reserve the right to investigate and/or terminate Accounts without refunding if We determine that You have misused the Application or violated Our Terms.

The Application does not control the actions of Users when using the Application and does not control the User's compliance with the provisions of the Terms. Each User shall be responsible for compliance with these Terms.

The Company retains the sole right to ascertain what behavior it deems to contravene the rules of use or deviate from the intent or essence of these Terms.

7. Intellectual property rights

The program code, design elements, text, graphics, images, illustrations, software, trademarks, and other intellectual property objects, as well as the Application and its Content, are objects of intellectual property rights owned by the Company and / or its lawful owners and are protected by the legislation of Greece on intellectual property, as well as by relevant international agreements and conventions, including but not limited to Law No. 4679/2020, Greece, the Berne Convention for the Protection of Literary and Artistic Works (Paris Act of 24.07.1971, as amended on 02.10.1979), the Universal Copyright Convention of 06.09.1952.

The use of the Application is permitted solely within the framework of the proposed functionality. Access to intellectual property objects posted on the Application is provided solely for personal non-commercial use in the form of viewing without the right to reproduce, including the right to copy, download, save such objects to the User's device memory, as well as without the right to any other use not provided for by the Terms, including their sale, modification, distribution in whole or in part (elements), etc.

Any other use of intellectual property objects not provided for by the Terms constitutes a breach of the Terms and may be grounds for holding the infringer liable under the current legislation of Greece.

The use of the Application does not grant You or any third party any rights, titles, or interests in such intellectual property rights. Any intellectual property objects posted on the Application may be removed or modified without prior notice to the User.

The Application includes third-party software components, including open-source components, each of which is provided under the terms of its own license. Nothing in these Terms limits the rights granted to You by such licenses.

If You identify intellectual property objects on the Application that, in Your opinion, have been published unlawfully, You have the right to contact the Company with a request for the removal of such objects using the following email address: family-errands@plainandsimplesolution.com, providing the necessary legal documents. Following the review of Your request, the Company may remove the specified objects or provide justification for the legitimacy of their publication.

8. User’s content

Users retain all rights, titles, and interests in and to their User’s content.

The Company does not claim any rights to the content provided by Users. All rights to the content submitted by Users remain with the Users themselves. By submitting content to the Application, Users grant the Company a non-exclusive, worldwide, royalty-free license to store, copy, transmit and technically adapt such User's content, including changing its format, size or compression, solely to the extent necessary to operate the Features the User has chosen — in particular, to synchronize the content across the User's devices and to make it available to the Family members the User has selected. This license does not transfer ownership of the original content from the User to the Company and does not imply any further claim to the rights or ownership of that content. It lasts as long as the content remains in the Application and ends when the content or the Account is deleted.

Although We are under no obligation to do so, We may review, audit and remove Your content at any time and for any reason. However, You and You alone are responsible for the content You create, upload, post, submit or store using Our Application.

Users are responsible for ensuring that any content they add to the Application — including text, images and any content they share with Family members or exchange in messages with each other — complies with these Terms and with the laws applicable to that User. Users agree not to post, share, or distribute any content that: (1) violates the intellectual property rights of any third party; (2) contains offensive, defamatory, harmful, obscene, or unlawful material; (3) infringes upon privacy rights or violates any applicable privacy laws; (4) encourages illegal activities or behavior that could harm others; (5) promotes violence, hatred, or discrimination against individuals or groups based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other characteristic; (6) contains false or misleading information intended to deceive others; (7) impersonates any person or entity, including, but not limited to, company representatives, other users, or public figures, or falsely represents affiliation with any individual or organization; (8) contains unauthorized commercial promotions, spam, or solicitation of goods and services; (9) includes personal information of others without their explicit consent, including addresses, phone numbers, or other sensitive details; (10) incites or encourages any form of illegal activity, such as drug use, human trafficking, or terrorism; (11) distributes malware, viruses, or any harmful software intended to disrupt, damage, or gain unauthorized access to systems or data; (12) involves the exploitation or harm of minors in any way; (13) violates policies of the Application, or encourages others to do so.

We retain the right, but not the duty, to:
(1) monitor the Application for infringements of these Terms,
(2) take appropriate legal action, at Our sole discretion, against any individual or entity that violates the law or these Terms, including, without limitation, notifying law enforcement authorities or other relevant bodies,
(3) refuse, restrict access to, limit the availability of, or disable (to the extent technically feasible) any content that violates these Terms or that We deem inappropriate or harmful, at Our sole discretion,
(4) otherwise, manage the Application so as to safeguard Our rights and property, and the rights of other users, as well as to ensure the smooth and proper functioning of the Application.

The Company reserves the rights to review, edit, or remove any User’s content that it deems inappropriate, unlawful, or in violation of these Terms, at its sole discretion and without prior notice.

If a User believes that his / her User’s content has been used in a manner that violates his / her rights, he / she may contact the Company using the email address: family-errands@plainandsimplesolution.com. The Company will review such claims and take appropriate action if warranted.

Users agree to indemnify and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from their User’s content or any violation of these Terms.

Users acknowledge that the Company is not obligated to treat any User’s content as confidential or proprietary.

The Company may set and change technical limits on the content added to the Application — such as the maximum size of a file, the number of images per record, or the total amount of content stored — and may adapt content technically to meet those limits. The Application does not allow content to be added beyond the current limits.

9. Personal Data protection

We do not collect Your Personal Data (such as Your name, email address, etc.) unless You voluntarily provide it to Us by registering on the Application, indicating it in Your Account or contacting Us directly using the contacts on the Application.

We recognize the importance of protecting Your Personal Data, and that is why We have developed Privacy Policy. The Company collects, stores and uses Personal Data in accordance with the Terms and the Privacy Policy, and takes all necessary measures to protect the confidentiality of Users' Personal Data.

The Company is firmly committed to protecting the privacy of Your Personal Data. By using the Application, You acknowledge and agree that the Company's collection, usage and disclosure of this Personal Data is governed by Our Privacy Policy.

! Before providing any Data to Us, please read and agree to the terms of the Privacy Policy.

10. Warranties

Access to the Application is provided “AS IS”, “AS AVAILABLE”, meaning without any warranties or obligations of any kind, except as provided by the Terms and the legislation of Greece. However, the Company makes every effort and takes all reasonably necessary technical and legal measures to ensure the secure use of the Application by Users and the security of Personal Data provided by each User while using the Application.

The Company does not warrant or guarantee that: (1) the Application meets or will meet the requirements and expectations of the User; (2) the Application will be available continuously, with access being provided quickly, reliably, and without errors; (3) the Application is free from any errors, omissions, interruptions, deletions, typos, or other defects; (4) any defects or errors on the Application will be corrected; (5) the Application is free from any viruses or other harmful components; (6) the Application will be compatible with all devices, software, or browsers, and the User's technical device meets all the requirements for the Application's functionality to work without any interruptions; (7) all information provided on the Application is current, complete, or accurate; (8) the Application will be completely secure or free from unauthorized access or cyber threats and the security measures implemented on the Application will be foolproof against unauthorized access or breaches; (9) the timeliness of any Content, information, or updates provided on the Application; (10) the delivery of reminders set by Users within the Application, as it may be affected by factors such as User’s device settings, internet connection, or technical issues with the Application.

The Company shall endeavor to ensure that the use of the Application is as uninterrupted as possible within the scope of its technical and operational abilities, but there shall be no entitlement to uninterrupted use. It is not warranted that access to or use of the Application will not be interrupted or impaired by maintenance work, further developments or otherwise by disruptions.

The Company shall provide technical and organizational measures appropriate to the degree of danger to the security of the functionality of the Application. The use of the Application is associated with typical risks of data transmission over the Internet, such as dissemination, loss or access by unauthorized persons.

The Company does not warrant or guarantee that the Application will be uninterrupted or error-free due to circumstances beyond its control, including but not limited to natural disasters, acts of government, or internet outages.

By using the Application, You represent and warrant that You: (1) have the legal capacity and agree to comply with the provisions of the Terms; (2) will not use the Application for any illegal or unauthorized purposes.

11. Limitation of liability

To the maximum extent permitted by applicable law, the Company shall not be liable for: (1) the Application's functionality not meeting User expectations; (2) errors or malfunctions on the Application; (3) typographical errors, inaccuracies, omissions, or other defects in the Content, as well as the timeliness or accuracy of any information contained on the Application; (4) any direct, indirect, incidental, consequential, or incidental damages incurred or that may be incurred by Users as a result of the temporary suspension of the Application's operation; (5) the security of operation and content of third-party websites, links to which may be contained on the Application; (6) damages or harm caused as a result of another User's breach of the Terms; (7) the absence of proper internet connectivity for the User, resulting in difficulties accessing the Application; (8) the accuracy, reliability, or currency of the information provided by Users on the Application; (9) any unauthorized access to or use of the Company's servers and / or any personal information stored therein; (10) any discrepancy or conflict between the Content provided by the Company and any user-generated content, including the interpretation or application of any advice or recommendations given; (11) any injury or damages resulting from interactions between Users, including but not limited to any disputes or claims arising from User’s content; (12) any bugs, viruses, or other harmful components that may be transmitted to or through the Application by any third party; (13) any failure to deliver Features or delays caused by circumstances beyond the Company's reasonable control, including but not limited to natural disasters, wars, acts of terrorism, or governmental actions.

In addition to any provision to this regard herein, to the fullest extent permitted by law, in no event shall We be liable to You and any third party related to You, under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the Application (i) any direct, indirect, incidental, special, consequential or exemplary damages, (ii) for Your reliance on the Application, (iii) for any matter beyond Our or their reasonable control, even if We have been advised of the possibility of any of the aforementioned damages.

In addition, We shall not be liable for any kind of loss or damage You may suffer (a) due to loss or damage to any of Your Data or personal record and such loss is attributed to technical errors, delays or omissions of the telecommunications networks, (b) due to misconduct and misuse of the Application and/or its Content by any authorized User and/or any third party and or any breach of applicable laws by any such party, (c) due to any event, situation, action or omission for which We have provided no guaranties, (d) termination of the Application.

We bear no responsibility for any technical issues You may face during Your connection to the Application and also for any third party’s acts or omissions or third parties’ unauthorized access to the Product, Data, or information provided in Our Application.

Any information and / or opportunities accessed by Users through the use of the Application are used at the User's own risk, and the User is solely responsible for any consequences of using such information and/or opportunities, including any damages that such use may cause. The Company cannot control and does not monitor a User's compliance with the provisions of the Terms, and shall not be liable for any consequences resulting from a User's violation of the Terms and / or legislation of Greece.

The Company shall not be liable for criminal, illegal, negligent acts or omissions of third parties associated with the use of the Application.

The Company does not guarantee the accuracy or reliability of the information, provided through the Application by Users. The use of such information is at the sole risk of the User, and the Company shall not be liable for any losses or consequences arising from the actions taken on the basis of the information received.

The Company is not responsible for the actions or omissions of other users of the Application, including, but not limited to, violations of the law, ethics or other rules of interaction. Users are obliged to comply with all applicable laws and the terms of use of the Application, and the Company is not responsible for any consequences arising from the violation of these rules by other users.

12. External links

You acknowledge that Users may share links to external websites or content within the Application. We are not responsible for any consequences arising from interactions with these links or the content contained therein.

These Terms govern only the Application and its Content and do not cover other websites or any corresponding content, features, and activities made available by any other company, even if URLs or hyperlinks to such websites are provided within the Application, unless specifically stated.

If You decide to visit any linked site, You do so at Your own risk, and it is Your responsibility to take all protective measures to guard against viruses and other destructive elements. Inclusion of, linking to, or allowing the use or installation of third party websites or third party content does not constitute Our approval or support.

If You visit such sites through such links, You should review their privacy policies, terms of use and other documents, as We are not responsible for the policies and practices of other companies, as well as for the actions You take on third-party sites and their consequences.

Unless otherwise expressly provided, We make no representation or warranty regarding, and do not endorse, any linked site or the information, products or services appearing thereon. Accordingly, You agree that We will not be responsible or liable in any way for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in any site linked from the Application.

You agree and understand that We do not endorse the products or services offered on third party websites, and You agree to hold Us blameless for any damages resulting from Your purchase of such items or services. In addition, You agree to hold Us harmless from any damages You incur or harm You suffer as a result of Your use of third party content or contact with third party websites.

We do not verify, endorse, or have any responsibility for any such third party websites, their business practices (including, without limitation, their privacy policies), or any goods or services associated with or obtained in connection with any such website.

13. Indemnification

You agree to indemnify and hold Us from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (a) Your breach of these Terms or the documents it incorporates by reference; or (b) Your violation of any law or the rights of a third party. You will be responsible for any breach of the Terms by Your affiliates, agents or subcontractors and will be liable as if it were Your own breach.

Furthermore, You agree to reimburse the Company on demand for any defense costs incurred by the Company and any payments made or loss suffered by the Company, whether in a court judgment or settlement, based on any matter covered by this section.

The Company reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify Us and You agree to cooperate with Our defense of these claims. You agree not to settle any matter without the prior written consent of the Company. The Company will use reasonable efforts to notify You of any such claim, action, or proceeding upon becoming aware of it.

If You are prohibited by law from entering into the indemnification obligation above, then You assume, to the extent permitted by law, all liability for all claims, demands, actions, losses, liabilities, and expenses (including attorneys’ fees, costs and expert witnesses’ fees) that are the stated subject of the indemnification obligation above.

14. Force majeure

The Company shall not be liable for any delays, failures, or interruptions in the operation of the Application caused directly or indirectly by force majeure circumstances, such as: war or military actions, earthquakes, floods, fires, and other natural disasters, disruptions in power supply or Internet network, hardware and/or software failures, virus attacks, actions of governmental authorities, or any other circumstances beyond Our control.

15. Dispute resolution

These Terms are governed and interpreted in accordance with the current legislation of Greece.

All disputes and differences that may arise in the course of performance of the Terms or in connection therewith shall be resolved through negotiations in good faith. All claims shall be considered by the Company in writing and sent to the Company's email address, namely: family-errands@plainandsimplesolution.com, within 30 (thirty) calendar days from the date of sending the letter by the User.

If the Parties fail to settle disputes by negotiations, all disputes, controversy, or claims regarding any issues arising out of or related to these Terms shall be resolved in accordance with the applicable legislation.

16. Severability

If any provision of these Terms is found to be invalid or legally unenforceable, such provision shall be limited in effect or excluded to the minimum extent necessary for these Terms to otherwise remain valid and enforceable. The inability of the Company to enforce any part of these Terms does not constitute a waiver of the Company's right to subsequently enforce such or any other part of the Terms. Waiver of compliance with any provision in any particular instance does not mean that the Company has waived compliance with such provision in the future.

17. Assignment

Company reserves the right to assign or delegate these Terms, the Privacy Policy, in whole or in part, to any person or entity at any time, with or without Your consent. You may not assign or delegate any rights or obligations under the Terms without Company’s prior written consent.

18. Waiver

Any waiver or purported waiver shall be void unless made in writing, and neither party’s failure to exercise any of its rights under the Terms shall constitute or be deemed a waiver or forfeiture of any such rights.

19. Changes to the Terms

We reserve the right to amend the Terms at any time and for any reason by posting a new version of the Terms. Users will be notified of any planned changes to the Terms at least 15 (fifteen) days prior to the changes taking effect, during which time, if necessary, We will request Your Consent to the revised Terms. Additionally, during this period, Users have the right to cancel the Features and these Terms by notifying Us in writing. Please review the Terms regularly to stay informed of any updates. You can always find the current version of the Terms by the link specified above. If You disagree with the new version of the Terms, You must stop using the Application before the changes take effect.

20. Contact information

If You have any questions, concerns, or suggestions regarding the Terms, You may contact Us at the following email address: family-errands@plainandsimplesolution.com, or by telephone at +30 698 322 1469. We will try to answer You as soon as possible, but no longer than within 30 (thirty) calendar days.