Privacy Policy — Website Plain & Simple Solution

Effective from 17.January.2025

Welcome to Plain & Simple Solution!

This Privacy Policy has been developed taking into account Our awareness of the importance and significance of Your Personal Data. Maintaining Your privacy is Our top priority. The main purpose of this Policy is to help You understand how We Process and protect Your Personal Data when You use the Website.

We strive to ensure that You can use the Website with confidence that Your Personal Data is properly protected and Processed in accordance with legal requirements and standards. We promise to treat any Personal Data You provide to Us with the utmost care and strive to ensure that it is stored securely. 

This Privacy Policy is developed and operates taking into account the General Data Protection Regulation (GDPR), as well as other regulations and practices on the protection of Personal Data.

In order to make the most of Our Website, please carefully read this Policy before using the Website. 

By using the Website, providing any of Your Personal Data to Us, and agreeing to the terms of the Privacy Policy, You confirm that:

(I) You have read, understood, and agree to this Policy;

(II) You have reached the age from which the legislation of the country of Your stay allows You to give Consent to the Processing of Your Personal Data. In any case, in order to use the Website, You must be at least 16 years old (at least 13 years old in certain regions) or one of Your legal representatives or guardians must have read and agreed to the terms of the Privacy Policy on behalf of You.

If You do not agree with these Privacy Policy, or any part thereof, please refrain from using the Website.

1. For convenience, We use the following terms:

“Privacy Policy” – this document, which is available at the following link: https://plainandsimplesolution.com/website/privacy-policy/ (hereinafter — “Privacy Policy”, “Policy”).

“Company” – DUBYCH SINGLE MEMBER P.C., legal address: Argous 107, 21100, Nafplio, Peloponnissos, Greece, individual tax identification number (AFM): 802428980 (hereinafter referred to as “Company”, “We”, “Us”, “Our”).

“Website” – the digital environment, in particular the website, available at the link https://plainandsimplesolution.com/, which is managed by the Company, where Users can interact with the Content posted on the Website (hereinafter referred to as “Website”, “Plain & Simple Solution”).

“Product” – various programs and applications developed by the Company, as listed on the Website. These may be available for download through widely recognized platforms such as Google Play and App Store, as well as other distribution channels specified by the Company on Our Website.

“Features” – functional capabilities, features, and offerings provided by the Company through the Website.

“Content” – any materials, information, media, or intellectual property presented on the Website. This includes, but is not limited to, text, images, graphics, videos, audio files, and any content posted on the Website.

“Personal Data” — any information relating to a natural person who is identified or can be identified using this information (hereinafter — “Personal Data”, “Data”).

“Processing of Personal Data” – any operation or set of operations which is performed on Personal Data or on sets of Personal Data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction (hereinafter — “Process”, “Processing”, “Processing of Personal Data”).

“Subject of Personal Data” – a person who accesses, visits, uses, or interacts with the Website within the scope of its available functionality and in accordance with the documentation contained on the Website (hereinafter — “Subject of Personal Data”, “User”, “You”, “Your”).

“Consent” — any freely given, specific, informed, and unequivocal indication of the Subject of Personal Data wishes by which he or she, through clear affirmative actions, signifies agreement to the Processing of his or her Personal Data.

“Third Party” — a legal person, public authority, agency, or body other than the Subject of Personal Data, and persons who is authorized to Process Personal Data, other services which are integrated into the Website and individuals who can receive User lists or other information from the Website.

“Controller” – the Company, which determines the purposes and means of Processing of Personal Data, establishes the composition of this Personal Data and the procedures for its Processing.

“Processor” – the Company or other persons that are authorized by the Controller or by law to Process Personal Data on behalf of the Controller.

“General Data Protection Regulation” – European Parliament and Council Regulation № 2016/679 as of 27.04.2016 On the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter – “GDPR”).

“CCPA” – California, USA Consumer Privacy Act of 2018.

“CalOPPA” – The Internet Privacy Protection Act of 2003 of the State of California, USA.

2. Personal Data We Process when You use the Website

2.1. Personal Data You provide to Us personally:

When You choose to interact with the Website, We may collect and Process certain Personal Data that You provide to Us voluntarily. This occurs exclusively when You contact Us through the contact form available on the Website, and it is done entirely at Your discretion. The information You share with Us is provided freely, and We respect Your choice to engage with Us in this manner.

By reaching out to Us through the contact form, You may voluntarily disclose basic identifying details that allow Us to respond to Your inquiry promptly and effectively. Additionally, You will be required to provide Your contact information, in particular Your email address, which allows Us to identify You and communicate directly with You to resolve Your issue.

In addition to contact information, We may collect the content of the messages You send to Us. These messages might include details about Your request, feedback on the Website’s functionality, or any other information and Data You choose to share with Us. The information You provide in Your messages helps Us understand Your needs, tailor Our responses, and provide You with the most relevant and helpful information or assistance possible.

We value the information You share with Us and treat it with care, ensuring that it is only used for legitimate purposes. By sharing information in Your request, You help Us provide personalized support and ensure clear communication, which helps build a positive and effective relationship between You and the Company.

We collect only the Personal Data that You knowingly and voluntarily provide as the Subject of Personal Data. This includes information shared in messages sent to Us via the email provided on the Website or in this Policy, as well as through the contact form on the Website. The Processing of Your Personal Data occurs based on the legal basis specified in section 5 of the Policy, and in accordance with the purposes of Processing set forth herein.

2.2. Personal Data We Process automatically

We do not engage in the automatic collection of Your Personal Data on Our own. However, certain Data may be automatically Processed by Our third-party service provider, particularly Google Analytics. 

The list of Personal Data that We may automatically receive from You through Google Analytics when using Our Website may include:

• IP and MAC address of Your device, connecting software,
• unique device identifier (UDID),
• mobile equipment identifier (MEID),
• traffic Data,
• geolocation,
• server logs, login history, identity confirmation, page views, length of visit and Website navigation paths,
• operating system and browser type, browser language,
• device attributes, such as device model and screen dimensions, CPU core, storage size, SDK version, OS and app versions, and app package name,
• networking information, such as the name of the mobile operator or ISP, language, time zone,
• and information which is collected through Cookies, web-beacons and other tracking technologies.

It is important to emphasize that Google Analytics takes measures to anonymize Your Data in order to comply with privacy regulations, including the General Data Protection Regulation (GDPR). This ensures that Your Personal Data is processed in a way that respects Your privacy and aligns with the highest standards of data protection, and upholds the principles of transparency and security.

3. Children’s Privacy

Ensuring the privacy and safety of children online is a top priority for Us. We are committed to complying with the privacy laws, particularly concerning the protection of children’s Personal Data.

We knowingly do not Process the Personal Data of children under the age of 13 (applies to Users who are residents of countries with a reduced minimum age for Personal Data Processing) and children under 16, and We also do not offer them to use the Website. 

If We become aware that a person who has not reached the age from which it is permitted to Process their Personal Data has provided Us with their Personal Data without the Consent of a legal representative, guardian, or other person authorized to provide such Consent, We will take all necessary measures to delete such Data. If You believe We might have any information from or about a child under 16 (or 13 if applicable), please contact Us at info@plainandsimplesolution.com.

We disclaim any responsibility or liability in the event that a person under the legal age for Personal Data Processing begins using the Website and provides their Personal Data without obtaining the necessary Consent from their legal representatives. 

It is the responsibility of such persons or their guardians to ensure that the appropriate Consent is obtained prior to using the Website. You must be of legal age to be in line with Our Privacy Policy, as well as with Our Terms of use.

4. Purposes of Personal Data Processing

We Process the Personal Data collected concerning You only for the specific and limited purposes specified below:

• keep things up & running (i.e., operate, deliver, and maintain Our Features): We use the Data We collect in order to operate, deliver, and maintain Our Features. We also use some of Your Personal Data to help keep Our Website up to date, for example, to make sure that Our Features work with the latest operating systems and devices.
• management and improvement of the Website: All the time, We try to improve the functions that support the operation of the Website. This allows Users to use the Website smoothly, quickly and efficiently,
• analytics: In order to enhance and refine Our Features, it is essential for Us to understand User trends, preferences, and the demand for particular functionalities,

• marketing: To provide You with updates, offers, and relevant information about Our Products and Website’s Features, tailored to Your interests and preferences, ensuring that You have access to solutions designed to enhance Your daily life,

• enhance the safety and security of Our Features: We may use Your Personal Data to enhance the safety and security of Our Features, and prevent fraud or other unauthorized or illegal activity. We monitor failures of the Website and create software solutions to eliminate them, detect violations of this Policy, and monitor the use, abuse and potential abuse of the Website,
• User support: Personal Data Processing is utilized for providing customer support Features, including responding to inquiries, resolving issues, and facilitating communication between Users and Our support team,
• enforce Our Terms of use: We use the Data We collect to enforce Our Terms of use, Policy and the law. This includes enforcing, investigating, and reporting conduct that violates Our Terms of use, Policy, or the law, responding to requests from law enforcement, and complying with legal requirements. In some cases, We may also use or share Your Personal Data to cooperate with law enforcement requests, escalate safety issues to law enforcement, industry partners, or others, or comply with Our legal obligations.

We do not use Your Personal Data for any purposes other than those specified in the Policy. Any further Processing of Your Personal Data will be carried out only with Your express Consent or in accordance with the requirements of the law.

5. Legal basis for Processing Your Personal Data

To Process Your Personal Data, We rely on the following lawful bases:

• performance of the contract — for the Processing of Personal Data necessary for the negotiation, conclusion, and performance of a contract (mainly, the Terms of use) with You,
• legitimate interest — for the Processing necessary for the development of Our Features, taking into consideration Your interests, rights, and expectations,
• legal obligation — for the Processing as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body,
• Consent — where You have provided explicit Consent for the Processing of Your Personal Data for specific purposes.

It’s important to note that We only Process Your Personal Data on lawful bases and will ensure that the Processing is fair, transparent, and proportionate to the purposes for which the Data is Processed. We will also respect Your rights and freedoms in accordance with applicable privacy laws.

6. Storage of Personal Data

6.1. How long do We keep Your Personal Data?

We will store Your Personal Data for the period necessary to fulfill the purposes set forth in the Policy. When determining the duration of such periods, We first decide whether We need to collect Personal Data at all, and, if such a need really exists, We keep it only for the period necessary to realize the purposes of collection, or until the moment You make a corresponding request to delete Your Personal Data.

The specific retention period for Your Personal Data may vary depending on factors such as the type of Personal Data, the purposes for which it was collected, and legal requirements. 

When We have no ongoing legitimate business need to Process Your Personal Data, We will either delete or anonymize such Data, or, if this is not possible (for example, because Your Personal Data has been stored in backup archives), then We will securely store Your Personal Data and isolate it from any further Processing until deletion is possible.

For analytics files and Cookies, they will be kept according to the policy of Our analytical system, in particular:

• Cookies used by Google Analytics may last for up to 2 (two) years, depending on the specific type. For more detailed information, please review Google’s policy at: https://policies.google.com/technologies/cookies.

6.2. Where do We store Your Personal Data?

We adhere to generally accepted industry standards to protect Your Personal Data both during transmission and after receipt.

When You provide Your Data through the contact form on Our Website, We securely store it in a database located on Our server. Access to this server is restricted to authorized personnel only, specifically to the administrator who operates under the terms of a Non-Disclosure Agreement (NDA), ensuring the confidentiality and protection of Your Data.

We take the protection of Your Personal Data very seriously. We take all commercially reasonable measures to prevent unauthorized access to Your Personal Data and those data obtained in the process of using the Website. Not only that, but We strive to protect Your Personal Data by various means in order to preserve its confidentiality and integrity, prevent unauthorized use or disclosure of Your Personal Data, and protect Your Personal Data from loss, misuse, disclosure, alteration, and / or destruction. 

Please note that no method of Data transferring over the Internet can provide a 100% guarantee of preventing information leakage. Any transmission is at Your own risk.

6.3. Security of Your Personal Data

We have put in place appropriate security measures to prevent Your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. 

We apply the following security measures appropriate to the possible risks:

For email transmission, We utilize the WP-Mail-SMTP plugin (https://wpmailsmtp.com/). This plugin is connected to Our email account within the operational workspace of plainandsimplesolution, enabling the secure handling and delivery of messages through Our dedicated email system. By employing this setup, We ensure that Your Data remains within Our control throughout the entire process, reinforcing both security and privacy.

In the event of a Personal Data breach, We are committed to responding swiftly and in accordance with applicable Data protection laws, including the GDPR and relevant local regulations, by promptly assessing the breach, notifying the relevant supervisory authority, within 72 (seventy-two) hours of becoming aware of the breach, providing all necessary details. Unless the Personal Data breach is unlikely to result in a risk to the rights and freedoms of natural persons where the notification is not made within 72 (seventy-two) hours, it could be accompanied by reasons for the delay.

By adhering to these measures, We reaffirm Our commitment to maintaining the confidentiality, integrity, and availability of Your Personal Data at all times.

7. Do We transfer Your Personal Data to third parties?

We may engage Our employees to assist Us in providing support and managing the requests You submit to Us through the contact form on Our Website. These collaborations ensure that Your inquiries are addressed promptly and efficiently while maintaining the highest standards of data protection and confidentiality. It is important to note that employees do not have access to any of Our databases that may contain Your Data. You may request a list of such third parties from Us at any time.

We do not transfer Your Personal Data to third parties except when it is necessary to fulfill a legal obligation, upon Your explicit request, or in other circumstances outlined in this Policy. We understand the importance of protecting Your Personal Data, which You voluntarily and knowingly provide to Us, and We take all possible measures to ensure its security.

Also, We work with marketing and analytics service, specifically Google Analytics. To find out how Google Processes Your Personal Data, visit the link: https://policies.google.com/privacy.

We ensure that access to Your Personal Data is provided only to those third-party companies and individuals that can guarantee the highest level of data protection, confidentiality, and security, and who will use Your Personal Data solely for purposes consistent with this Policy and in compliance with applicable data protection laws. We limit the Data provided to such service providers to that reasonably necessary for them to perform their functions (a need-to-know basis).

Authorities. We reserve the right to disclose and / or report any Personal Data of the User, if this is required by any law of the Greece or the European Union or another normative legal act, or a confirmed legal requirement of state authority and / or local authorities, for the purpose of compliance with the requirements of the laws of Greece and the legislation of the European Union, protection of the integrity of the Website, to fulfill the requests of Users, state authorities and / or local authorities, or for the purpose of facilitating any investigation by law enforcement agencies or an investigation aimed at guaranteeing public (national) security. In some cases, We may also provide the User’s Personal Data to the authorities of the European Union (both national and supranational) and the authorities of other countries, if such provision of Personal Data is required by law, or in the event of an official request from such an authority as part of a criminal investigation.

8. Cross-border transfer of Personal Data

In the course of Our business operations, We may transfer Your Personal Data to third parties, including, but not limited to service providers and partners, located in countries outside of Your country of residence, including countries outside the European Union (EU), European Economic Area (EEA), Switzerland, and the United Kingdom of Great Britain and Northern Ireland, or which Process Personal Data there. This may occur when We use third-party services like Google Analytics, which may store and Process Personal Data on servers located in various jurisdictions.

Please be aware that when Your Personal Data is transferred to third countries, such countries may have Data protection laws that differ from, and in some cases provide less protection than, the Data protection laws in Your country. Nevertheless, We are committed to ensuring that any such transfer of Your Personal Data is conducted in full compliance with applicable Data protection regulations, including but not limited to the GDPR. Specifically, We use one of the following safeguards:

• Transfer based on adequacy decisions. Whenever possible, We rely on adequacy decisions issued by relevant authorities to transfer Personal Data to countries or international organizations that provide an adequate level of protection.
  • • European Commission: for transfers from the EU, adequacy decisions are adopted by the European Commission. You can access the full list of countries and international organizations that have been deemed adequate by the EC on their official website. 
    • UK Secretary of State: for transfers from the UK, adequacy decisions are adopted by the UK Secretary of State. The full list of countries with adequacy status is available on the website of the Information Commissioner’s Office (ICO). 
    • Federal Council (Switzerland): adequacy decisions for transfers from Switzerland are listed in Annex 1 of the Data Protection Ordinance (O-FADP), which details states, territories, or sectors with adequate data protection.
    • Additionally, We may transfer Personal Data to service providers in the United States that participate in the EU-U.S. Data Privacy Framework, which is subject to an adequacy decision by the European Commission. This also includes the UK Extension to the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework. These frameworks provide specific safeguards for transfers of Personal Data between the EU, UK, Switzerland, and the U.S. For more information on the Data Privacy Framework (DPF) program, please visit: https://www.dataprivacyframework.gov/.
• Transfer in the absence of adequacy decision. In cases where Personal Data is transferred to a country that has not been deemed to provide an adequate level of protection by the European Commission or other legal authorities, We will implement appropriate safeguards to protect Your Data, including but not limited to: Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), explicit Consent, other legal mechanisms.

• Third party whose services We use. We collaborate with the third-party service provider Google LLC to facilitate analytics and marketing activities. This may involve the cross-border transfer of Your Personal Data to ensure the effective operation of these services. Google LLC is certified under the EU-U.S., UK-U.S., and Swiss-U.S. Data Privacy Frameworks, which establish comprehensive safeguards for the processing and transfer of Personal Data between regions. 

By using Our Website, You Consent to the transfer, storage, and Processing of Your Personal Data outside Your country of residence, including to countries that may have different data protection laws than Your home jurisdiction.

We will take all necessary measures to ensure that Your Personal Data is treated securely and in accordance with this Policy.

9. How can You exercise Your right to privacy?

You, as a Subject of Personal Data, have the right to interact with Your Data directly or through a request to Us. This section describes these rights and how You can exercise them:

• right to access: You can request an explanation of the Processing of Your Personal Data, as well as details regarding the Processing activities such as the manner in which the Personal Data are Processed, the purpose for which the Processing is done, the recipients or the categories of Personal Data recipients, etc.,
• right to rectification: You have the right to obtain the correction, without justified delay, by the Company of inaccurate / unjustified Personal Data, as well as the completion of incomplete Personal Data,
• right to erasure (“right to be forgotten”): You can send Us a request to delete Your Personal Data from Our systems and / or databases. We will remove them unless otherwise provided by law,
• right to restrict the Processing: You may partially or completely prohibit Us from Processing Your Personal Data,
• right to Data portability: You can request to receive all the Personal Data You provided to Us in a structured way, commonly used and in an easy-to-read format, as well as the right for this Data to be transmitted by the Company to another Controller, to the extent that the conditions provided for by law are met, 
• right to object: You may object to the Processing of Your Personal Data,
• right not to be subject to an automated individual decision: the right not to be the subject of a decision taken solely on the basis of automated Processing activities, including the creation of profiles, which produce legal effects concerning the Subject of Personal Data or similarly affect him / her in a significant measure,
• right to withdraw Consent: You can withdraw Your Consent at any time,
• right to file a complaint: If Your request was not satisfied, You could file a complaint to the regulatory body of the National Supervisory Authority for the Processing of Personal Data or competent courts, to the extent You deem necessary.

To exercise Your rights, please contact Us using the following email address: info@plainandsimplesolution.com. Please note that before providing the information according to Your request, We may ask You to provide additional Data to confirm Your identity. This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.
In the event that We receive Your request, We will endeavor to respond as soon as possible, but no later than 30 (thirty) calendar days from the date of receipt of the request.

10. Cookies

10.1. What are Cookies?

Cookies are small pieces of data (text files) or parts of program code that contain a unique User ID and information about how You use the Website. Cookies are transmitted through a server and stored on Your device when You visit and / or use the Website. They are stored on Your device when You use the Website. Cookies are transmitted through a server and stored locally on Your device to help enhance Your experience and track usage patterns. These technologies are passive, meaning they do not contain harmful programs, viruses, or spyware and cannot access other information on Your device. 

A Cookie consists of 2 parts: the name and the content or value of the Cookie. Moreover, the duration of existence of a Cookie is determined. Data stored using these technologies can only be accessed by the Website or services that store it, which ensures Data consistency and privacy across visits. Cookies themselves do not require Personal Data to be used and, in most cases, do not personally identify Users. 

On the Website, Data may be stored temporarily (“session data”) or for a longer period (“persistent data”). Session data is erased when You close the application. “Persistent Cookies” remain on the User’s device for a certain period of time specified in the Cookies. They are activated every time the User visits the Website.

Cookies may also be used to collect anonymous statistics about the experience of visiting the Website. The data collected is not personally identifiable and is limited to the minimum information necessary to optimize the performance of the Website.

In order to obtain additional general information about Cookies, You can check out information about HTTP Cookies, which is available at the following link

10.2. Consent to the use of Cookies

Cookies are not strictly necessary for visiting and / or using the Website (except for the “strictly necessary” type of Cookies) and will be used by Us only after obtaining Your Consent to their use. Once You agree to Our use of Cookies in a separate notice about the use of Cookies, We will consider Your Consent to be obtained. 

When You have given Us Your Consent to use Cookies when visiting and / or using the Website, the Processing of the Data collected by Cookies is carried out in accordance with Art. 6(1)(a) GDPR, in accordance with which the Processing shall be lawful only if and to the extent that at least one of the following applies: the Subject of Personal Data has given Consent to the Processing of his or her Personal Data for one or more specific purposes. You can familiarize Yourself with the text of the GPDR by following the link: https://eur-lex.europa.eu/eli/reg/2016/679/oj.

You may certainly change Your Cookie settings on Your device at any time. For more information, please read section 10.6. “How You can manage Your Cookies settings”.

10.3. The types of Cookies We collect:

• strictly necessary Cookies. These are essential for the Website’s functionality and the use of its Features, especially those related to security. Without these Cookies, it is impossible to ensure the proper functioning of the Website. They allow Users to freely use the Website and access various available Features,

• functional. Functional cookies allow the Website to remember Your preferences and settings, improving the user experience, such as saving Your chosen language or region,

• marketing. Marketing cookies allow Us to display personalized advertisement related to Our Products based on Your interests and activity on the Website, as well as measure the effectiveness of advertising campaigns,

• analytics. Analytical cookies are used to collect Data on how Users use the Website. This information helps Us improve Website performance and understand which sections are most interesting to Users.

10.4. The purposes of collecting Cookies.

The Website uses Cookies for the following purposes:

• ensuring the proper functioning of the Website,
• ensuring the security of Users while they are on the Website,
• adjusting and enhancing Your interaction experience with the Website,
• obtaining standard analytics information,
• detecting errors and identifying their causes to improve Website performance,
• collecting information about the number of visits to the Website,
• tracking user clicks and generating statistics on Website usage.

We assure You that all Data collected through Cookies is used solely for the purposes stated in this Policy, and Cookies in no way are harmful to You or Your device, as they do not make any changes to its configuration.

10.5. Services used to collect Cookies

Cookies utilized on the Website may be retained on the servers of their respective providers for varying durations. The storage duration of each Cookie is contingent upon its specific function and purpose. For instance:

Google Analytics

Google Analytics helps Us analyze how Users interact with the Website, providing insights into usage patterns and traffic. Cookies collected by Google Analytics may be stored for up to 2 (two) years, depending on the purpose. Google LLC automatically manages storage regions based on User location. Additional information about Google Analytics’ cookie policies can be found here.

10.6. How You can manage Cookies settings?

You can manage and control the privacy Cookies settings through Your desktop browser’s privacy or security settings.

To manage tracking and Data collection on different desktop browsers:

• For Chrome: go to Settings > Privacy and Security > Cookies and other site data to set Your preferences for cookies and tracking data,
• For Firefox: navigate to Settings > Privacy & Security and adjust options under Cookies and Website Data to control Data collection,
• For Safari: go to Preferences > Privacy and configure cookie management settings according to Your preferences.

For additional information about managing Website tracking and Сookie settings, You can visit Your browser’s support page.

PLEASE NOTE THAT CHANGES TO THE TRACKING AND DATA COLLECTION SETTINGS MAY RESULT IN LIMITED FUNCTIONALITY OF THE WEBSITE, WHICH COULD IMPACT YOUR USER EXPERIENCE.

11. External links

We may post active links to third-party websites that are not maintained by the Company, such as platforms where You can download Our Products directly to Your device. If You visit such websites, You should review their privacy policies and operating principles. We are not responsible for the Personal Data Processing policies and practices of other companies. Any information You provide to such companies is subject to their company policies. 

12. Dispute Resolution

Before filing a claim in court in disputes arising from the relationship between the User and Us, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute). The recipient of the claim shall, within 30 (thirty) calendar days from the date of receipt of the claim, notify the applicant of the claim in writing about the results of the consideration of the claim.

In case of failure to reach a compromise, the dispute will be referred to the competent court of Greece. The Policy is governed by and interpreted in accordance with the laws of Greece.

13. Changes to the Policy

We have the right to make changes to this Policy at any time and for any reason by posting a new version of the Policy at the above link. We strongly recommend that You check the Policy and the date of the last change from time to time to stay informed of the latest changes.

If You do not agree with any changes made to the Policy, You must stop using the Website, and You can also request the deletion of Your Personal Data.

If there are material changes to the Policy or the Website that affect Your data privacy rights, We will notify You by displaying information on the Website and, if necessary, ask for Your Consent.

14. Contact information

If You have any comments, doubts, or questions regarding this Policy, please contact Us at info@plainandsimplesolution.com.

We will try to answer You as soon as possible, but no longer than within 30 (thirty) calendar days.

15. Additional information for residents of the United States of America

This section applies only if You are a resident of certain U.S. states that have implemented state-level privacy laws. You, as a Subject of Personal Data, have some special privacy rights. To use them, please contact Us at info@plainandsimplesolution.com.

Please note! Depending on the state and legislative requirements, We have from 30 (thirty) to 60 (sixty) days to exercise Your request, with the right to postpone it for 30 (thirty) days more.

If Your complaint is not satisfied, You can file a complaint with the Federal Trade Commission.

Also, You may submit a complaint as follows:

• For Colorado residents, to the Colorado AG at https://coag.gov/file-complaint/
• For Connecticut residents, to the Connecticut AG at https://www.dir.ct.gov/ag/complaint/
• For Montana residents: https://dojmt.gov/consumer/
• For Oregon residents: https://justice.oregon.gov/consumercomplaints/
• For Texas residents: https://oag.my.salesforce-sites.com/CPDOnlineForm
• For Utah residents: https://attorneygeneral.utah.gov/contact/complaint-form/
• For Virginia residents, to the Virginia Attorney General at https://www.oag.state.va.us/consumercomplaintform
• For residents of Florida at https://www.myfloridalegal.com/consumer-protection/consumer-complaint-form

Your rights vary depending on the laws that apply to You, but may include:

Access to specific Data and the right to transfer Data

With certain exceptions, if You are a resident of the state of California, USA, You have the right to request a copy of the Personal Data (defined as Personal information for the purposes of this section) We have collected about You in the 12 (twelve) months prior to Your request. After receiving Your request and establishing Your identity, We will inform You of:

• categories of Personal information that We have collected about You;
• Our business or commercial purpose for collecting such Personal information;
• categories of Third Parties with whom We share this Personal information.

Also, if You are an Oregon resident, Delaware (effective from 01/01/2025), Minnesota (effective from 31/07/2025), Maryland (effective from 01/10/2025) You also have the right to receive a list of the specific Third Parties to which We have disclosed Personal Data in Our capacity as a Controller, provided that We are not required to disclose its trade secrets.

To exercise Your rights, You may submit the request by sending an email to: info@plainandsimplesolution.com. We will ensure that Your request is processed in accordance with the relevant legal requirements. We may require specific information from You to help Us confirm Your identity and process Your request. You have the right not to be discriminated against for exercising any of Your rights.

Non-discrimination

We will not discriminate against You for exercising Your rights related to the Processing of Your Personal information, as well as Your right to refuse to receive Our Features in the future, or for refusing to receive further marketing, informational / advertising materials from Us.

Do not sell and share my Personal information

California residents have the right under the California Consumer Privacy Act as well as California Privacy Rights Act to opt out of the “sale” and “share” of their Personal information by a company governed by CCPA. In this context, the word “sale” means any “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer’s personal information by the business to another business or a third party, for monetary or other valuable consideration”. If You are a resident of other US states that give You rights to opt out of “sale”, “share” and / or use of Personal information for “targeted advertising”, You may also find this information helpful.

In exceptional cases, We may share Your Personal information as it is described in section 7. We do not and will not “sell” Your Personal information, but We recognize that the CCPA defines “Personal information” in such a way that providing access to identifiers associated with You may be considered a “sale”. In the event that these Website visitor identifiers and inferences may be identified as a sale under the CCPA, please use the “Do not sell and share my Personal information” setting on the Website’s home page. After receiving Your request through the “Do not sell and share my Personal information” setting, the Company makes a corresponding entry in its database of Personal information / Website Users, which indicates that the Company is aware of the impossibility of further selling Your Personal information. Also, if You would like to record Your preference that We will not “sell” and “share” Your Personal information in the future, please contact Us via info@plainandsimplesolution.com.

Finally, if Your browser supports it, You can use the Universal Opt-Out Mechanism mentioned below.

We generally do not collect information that is considered sensitive Personal information (as defined under the CCPA). In the limited circumstances that We do, such as the collection of Your username and password, We do not collect this information for the purpose of inferring characteristics about You.

Universal Opt-Out Mechanism

For residents of California, Colorado, Connecticut (effective from 01/01/2025), New Hampshire (effective from 01/01/2025), Texas (effective from 01/01/2025), Montana (effective from 01/01/2025), New Jersey (effective from 15/01/2025), Minnesota (effective from 31/07/2025) We recognize the Global Privacy Control (“GPC”) signal. If You are using a browser setting or plug-in that sends an opt-out preference signal to each website You visit, We will treat that as a valid request to opt out. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If You choose to use the GPC signal, You will need to turn it on for each supported browser or browser extension You use.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of Personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect Personal Data.

In order to be in line with Fair Information Practices We will take the following responsive action, should a data breach occur:

• We will notify the Users via Website notification within 7 (seven) business days.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data Collectors and Processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and / or prosecute non-compliance by Data Processors.

16. Additional information for residents of Canada

This section applies only to residents of Canada. The Company Processes Personal Data in accordance with the Personal Information Protection and Electronic Documents Act, Personal Information Protection Act of British Columbia, Personal Information Protection Act of Alberta, and Act respecting the protection of Personal information in the private sector of Quebec have the right to interact with its data directly or through a request to Us regarding privacy issues.

This section describes the privacy rights of Canadian residents and how they can exercise them:

To exercise Your rights, contact Us at the following email address: info@plainandsimplesolution.com. We have 30 (thirty) calendar days to exercise Your request from the moment it is received on Our contact email. 

We have the right to extend the 30-day period for providing an answer to the request for another 30 (thirty) calendar days in the event that:

• failure to respond within the initial 30 (thirty) calendar days may be considered unreasonable interference with Our business;
• We need additional time for consultation;

• We need additional time to convert the Personal Data into a format that is easy to read.

You have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if We do not respond to Your request within the first 30 (thirty) days.

In the event of a leak of Your Personal Data, We will promptly notify You of such a case and the degree of threat to Your Personal Data. In accordance with PIPEDA, We will immediately notify the Office of the Privacy Commissioner of Canada (OPC) and keep a record of the leak that has occurred.

We may disclose Personal Data to third-party service providers and related corporations located outside of Canada for the purposes described in the Policy. The Policy requires that the Company share Your Personal Data abroad in a manner that requires the highest standards of confidentiality and security when transferring Personal Data abroad. Please note that when Personal Data is transferred abroad, it may be accessed by courts, law enforcement agencies, and national security agencies. Before disclosing Personal Data, We will assess possible risks that may adversely affect the protection of Personal Data. We ensure the appropriate level of integrity and protection of Personal Data when transferred to Third Parties, which is required by the provisions of PIPEDA, by entering into agreements with such companies, which provide for the limitation of the use of Personal Data by the Third Party solely for the purposes provided for in the agreement.

Accountability

The Company is accountable for all Personal Data in Our possession or control. We have established policies and procedures aimed at protecting the Personal Data of Users, Our clients and personnel. We have appointed a Privacy Officer to oversee privacy issues for the Company. We have also educated Our personnel about the Privacy Policy and their role in protecting the Personal Data of Users, Our clients, and personnel. 

If You have questions about Our privacy practices, You are free to contact the Privacy Officer at info@plainandsimplesolution.com.

17. Additional information for residents of Australia

This section applies only to residents of Australia. The Company Processes Personal Data in accordance with the Australian Privacy Act 1988 (“APA”) and the Data Breach Notification Guidelines (2018).

Prior to Processing Your Personal Data, the Company will inform You of the Personal Data controller, the basis and purpose of the Processing, and whether Your Personal Data will be transferred outside of Australia. The Company will not Process “sensitive data” without Your prior Consent. 

The Company will not send You marketing emails without Your Consent. 

We may disclose Personal Data to third-party service providers and related corporations located outside of Australia for the purposes set out in this Policy. It is the Company’s policy that the Company shares Your Personal Data overseas in a manner that requires the strictest privacy and security standards while transporting Personal Data overseas.

In the event of a breach of Your Personal Data, We will promptly notify You of such a breach and the extent of the threat to Your Personal Data. In accordance with the APA, We will immediately notify the Office of the Australian Information Commissioner (OAIC) of such a breach.

To request information about what Personal Data We are Processing about You, please contact Us at info@plainandsimplesolution.com. 

18. Additional information for residents of Ukraine

The conditions of this section apply only to residents of Ukraine, which is contained in the Privacy Policy and relates to specific requirements, in accordance with the provisions of the legislation of Ukraine, in particular, the Law of Ukraine “On Personal Data Protection” №2297-VI dd. 01.06.2010. 

Each User’s personal non-proprietary rights regarding Personal Data are inalienable and inviolable. 

The User, resident of Ukraine, has the following rights in relation to the provided Personal Data:

• to know about the sources of collection, location of the provided Personal Data, purposes of their Processing, and location of the Company,
• to receive information about the conditions for providing access to Personal Data, in particular, information about Third Parties to whom Your Personal Data is transferred,
• to access his / her Personal Data,
• to receive, no later than 30 (thirty) calendar days from the date of receipt of the request, except in cases provided for by law, a response on whether his or her Personal Data is Processed, as well as to receive the content of such Personal Data,
• to submit a reasoned request to the Controller with an objection to the Processing of his / her Personal Data,
• to submit a reasoned request to change or destroy his / her Personal Data by the Company if this Data is Processed illegally or is unreliable,
• to protect his / her Personal Data from unlawful Processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision, as well as to protect against the provision of information that is inaccurate or discrediting the honor, dignity and business reputation of the User,
• to file complaints about the Processing of Personal Data to the Ukrainian Parliament Commissioner for Human Rights or to the court,
• to apply legal remedies in case of violation of the legislation on the protection of Personal Data,
• to make warnings regarding the restriction of the right to Process his / her Personal Data when giving Consent,
• if We Process Your Personal Data on the basis of the User’s prior Consent to this Processing – to withdraw the Consent to the Processing of Personal Data, after which such Processing will cease,
• if the Personal Data is exclusively Processed automatically, including profiling, which may have legal consequences for the User – to receive protection from an automated decision.

In order to exercise any of the above rights, the User shall contact the Company in writing at the following email address: info@plainandsimplesolution.com. 

The Subject of Personal Data is obliged to submit a request for access to Personal Data to the Controller, in accordance with the requirements provided for in part 3 of article 16 of the Law of Ukraine “On Personal Data Protection” №2297-VI dd. 01.06.2010. The period for examining the request for its satisfaction will not exceed 10 (ten) business days from the date of its receipt. During this period, the Controller will inform the User submitting the request that the request will be granted, or the relevant Personal Data will not be provided, indicating the grounds specified in the relevant regulatory legal act. The request shall be satisfied within 30 (thirty) calendar days from the date of its receipt, unless otherwise provided by law.

The Controller will notify the Ukrainian Parliament Commissioner for Human Rights of the Processing of Personal Data that poses a particular risk to the rights and freedoms of Personal Data Subjects within 30 (thirty) business days from the date of commencement of such processing.